Level 3 has made its Latin America-based data centers even more valuable by earning the international ISO 9001 Certification for Quality Management for its data centers in Sao Paulo, Rio de Janeiro and Curitiba, Brazil.
ISO 9001:2008 certification is an international standard that sets out the criteria for a quality management system. It reviews a number of quality indicators, including customer orientation, executive management support, focus on process management and management systems and commitment to continual improvement.
After TÜV Rheinland and the Argentine Accreditation Body (OAA) jointly conducted an internal and external audit process that comprised an evaluation of Level 3’s data center operations, infrastructure and related processes at its facilities in Brazil, certification was granted to three of its data centers.
The service provider said the new certification, which is valid for three years, is part of an ongoing improvement and measurement process that enables Level 3 to optimize its quality standards and continue offering high-quality service to its customers.
“With this third-party seal of approval, customers have the assurance Level 3 is focused on providing quality products and continually improving its services,” said Leonardo Barbero, senior vice president and chief marketing officer for Level 3 in Latin America, in a release.
Besides Brazil, four of Level 3’s data centers in Argentina also are ISO 9001 certified.
Data center expansion also has been a major priority for Level 3. Already operating 350 data centers worldwide, the service provider recently opened its latest center in Herndon, Va., in response to the burgeoning demand for cloud and enterprise services.